How UX Solves Problems for Devs and Their Clients
Save Time, Money, and Sanity
The execution of a product's design is often more important than the original idea. And very often, developers and dev teams are left feeling like they just have to build what the client asks for, even if it's a poor idea or poor execution.
Adding UX to the process can be a winner for you and your client or startup. In this presentation, you will learn:
- How the User-Centered Design (UCD) process is way more than wireframes, and sets developers up for success.
- How to include the UX process into your Lean, Waterfall, or Agile environment.
- How UX's approach to product design can run interference with a client. UX handles the client who can't decide, changes his mind, is afraid to change his mind, or wants another round of revisions (but magically doesn't like to pay for them).
- How UX's tasks are not a mysterious black box.
- How to build once, build more efficiently with UX blueprints and documentation.
Debbie Levitt has been a UX strategist, designer, and consultant for over 20 years. She and her teams have worked with a variety of developers and styles. Learn how your dev day can be just a little brighter when UX adds empathy, design thinking, and magic to your process.
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Pre-Requisites
- None. Prior experience with UX is not required or presumed.
Who Should Take This Course
- This course is aimed at workers in non-UX engineering roles such as developers, QA engineers, product managers, project managers, Scrum Masters, Lean evangelists, anyone not performing UX tasks.
After This Course, You Will...
- Be more familiar with the approach UX takes to product design and UX's role in a dev project.
- Understand more about the tasks UX performs during product design... it's not just wireframes!
Course Curriculum
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Start01: Introduction (7:10)
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Start02: Execution Matters: A good idea executed poorly can still fail. (1:26)
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Start03: Working with UX leads to happier projects and clients, and better software. (5:49)
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Start04: Client requirements are the start of a discussion, not the project to do list. (4:13)
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Start05: UX rapid prototyping improves the process even more. (4:01)
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Start06: Collaborating with UX (9:43)
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Start07: Add UX to Your Process (6:52)
Get started now!
Your Instructor
Debbie Levitt, Chief Experience Officer of Delta CX, has been a CX and UX strategist, designer, and trainer since the 1990s. As a “serial contractor” who lived in the Bay Area for most of this decade, Debbie has influenced interfaces at Sony, Wells Fargo, Constant Contact, Macys.com, Oracle, and a variety of Silicon Valley startups. Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.
Debbie has presented at conferences including eBay’s Developer Conference, PayPal’s Developer Conference, UXPA, and WeAreDevelopers. She is an O’Reilly published author and one of few instructors on the planet recommended by Axure.
Her “DevOps ICU” book and training teach non-CX roles about CX, why it’s done by specialists, and how to integrate it into teams and processes. Her “Delta CX” book and training teach companies how to improve customer satisfaction, predict and mitigate business risk, and increase ROI by investing in great customer experiences.
Outside of CX work, and sometimes during CX work, Debbie enjoys singing symphonic prog goth metal, opera, and New Wave.
Follow Debbie on LinkedIn and subscribe to her YouTube channel.